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CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques

A project manager applies the 80/20 rule and discovers that 3 out of 15 defect categories account for 78% of all defects. She decides to focus all improvement resources on those 3 categories. A stakeholder challenges this, arguing the other 12 categories are also important. What is the BEST response?

Key Concept

This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).

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