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CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques

Wanjiku Calloway is leading a project at Paragon Projects to redesign a customer portal. She needs to gather diverse perspectives on user experience challenges from 8-10 representative customers. Which problem-solving technique should Wanjiku use?

Key Concept

This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).

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