CAPMHard
CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques
A project manager is analyzing a process that produces customer-facing reports. She creates a flowchart, a control chart, and runs a root cause analysis. She finds the process has significant variation (shown on the control chart) and identifies three separate root causes via the fishbone diagram. What is the MOST appropriate sequence of next actions?
Key Concept
This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).
All 1,500+ CAPM questions are free
Sign up to track your progress, see detailed analytics, and get personalized study recommendations.
Sign Up Free