CAPMHard
CAPM Practice: Demonstrate an understanding of the various project life cycles and processes
Neha Menon is reviewing the project charter for a customer portal implementation at Halcyon Networks. She notices the scope statement includes 'improve customer satisfaction' and 'reduce support costs by 30%' but lacks specific deliverables or acceptance criteria. The sponsor wants to proceed immediately. What should Neha do?
Key Concept
This question covers Demonstrate an understanding of the various project life cycles and processes under Demonstrate an understanding of the various project life cycles and processes (Project Management Fundamentals and Core Concepts).
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