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CAPM Practice: Demonstrate an understanding of the various project life cycles and processes

Zuri Mansour manages ongoing customer support at Monolith Build Co, handling service tickets and maintenance requests that recur monthly. Her manager asks if this work should be treated as a project. What is the PRIMARY reason this work is NOT a project?

Key Concept

This question covers Demonstrate an understanding of the various project life cycles and processes under Demonstrate an understanding of the various project life cycles and processes (Project Management Fundamentals and Core Concepts).

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