Determine how to conduct stakeholder communication
67 free CAPM practice questions
Determine how to conduct stakeholder communication
1What is the primary goal of stakeholder communication in business analysis?Easy2Which document captures stakeholder communication needs and preferences?Easy3What is 'active listening' in the context of stakeholder communication?Easy4What factors should guide the selection of communication format (written, verbal, formal, informal)?Easy5A key stakeholder is frequently unavailable for requirements meetings. What is the most effective ap...Medium6How should a BA communicate requirements to technical team members differently than to business stak...Medium7What is the 'push' vs. 'pull' communication approach in stakeholder management?Medium8What technique helps a BA facilitate a productive requirements workshop with diverse stakeholders?Medium9What is 'communication noise' and how does it impact stakeholder communication effectiveness?Medium10What is a 'stakeholder register' used for in communication planning?Easy11How does a BA handle negative stakeholder feedback about requirements during review sessions?Medium12A stakeholder consistently agrees in meetings but later sends conflicting emails. What communication...Hard13How should a BA communicate with stakeholders from high-context cultures differently than those from...Hard14What is the purpose of a 'communication plan' in a business analysis context?Medium15Why is it important to confirm stakeholder understanding after sharing complex requirements?Easy16What is 'requirements walkthrough' as a communication technique?Medium17How should a BA communicate the priority of requirements to the project team?Medium18A project is experiencing resistance from a powerful stakeholder who opposes a key requirement. What...Hard19Which elicitation technique is best for reaching many stakeholders simultaneously to gather quantita...Easy20What is the purpose of a 'RACI matrix' in the context of requirements communication?Medium21How does a BA manage the tension between thorough documentation and agile's emphasis on working soft...Medium22A BA is presenting requirements to a senior executive who has only 15 minutes. What communication ap...Hard23What is the risk of poor stakeholder communication during a project?Easy24What is an 'information radiator' in the context of agile stakeholder communication?Medium25How should a BA communicate when a previously approved requirement must change due to new business i...Medium26What is 'semantic differential' as a communication consideration in requirements gathering?Hard27What is the benefit of using visual models (diagrams, wireframes) in stakeholder communication?Easy28When communicating project status to stakeholders, what is the most important principle?Medium29What is the role of 'empathy' in effective stakeholder communication?Medium30A project has 40 stakeholders with diverse information needs. How should the BA approach communicati...Hard31What does 'two-way communication' mean and why is it more effective than one-way communication in re...Easy32What is the purpose of 'minutes of meeting' (MOM) documentation in BA stakeholder communication?Medium33How should a BA adapt their communication when presenting technical information to non-technical exe...Hard34What is 'open-ended questioning' and why is it important in requirements communication?Easy35What is 'stakeholder engagement' and how does ongoing communication support it?Medium36When should a BA escalate a communication failure to the project manager or sponsor?Medium37How does a BA measure the effectiveness of stakeholder communication?Hard38What is the purpose of a 'kickoff meeting' in a business analysis context?Easy39What is the risk of excluding end users from stakeholder communication during requirements developme...Medium40A BA discovers that key information has been shared inconsistently across different stakeholder grou...Hard41What is the most appropriate communication approach for sharing sensitive project information (budge...Easy42How do cultural differences affect stakeholder communication strategies in a global project?Medium43What is 'requirements review' as a communication mechanism?Medium44What is the role of 'storytelling' in BA stakeholder communication?Hard45What is the purpose of establishing 'communication ground rules' in a requirements workshop?Easy46How should a BA communicate requirements changes to stakeholders who are resistant to change in gene...Medium47In a project with high stakeholder count and diverse interests, how can a BA ensure requirements com...Hard48What does 'acknowledgment' in communication mean, and why is it important in BA work?Medium49What is the difference between 'communicating' requirements and 'distributing' requirements?Easy50What is a 'decision log' and how does it support stakeholder communication?Medium51How should a BA handle communication with a stakeholder who dominates discussions and suppresses inp...Hard52What communication channel is typically most appropriate for complex requirements discussions with m...Easy53What is 'verbal communication' versus 'non-verbal communication' and why must a BA be aware of both?Easy54What is 'structured walkthrough' as a requirements communication and validation technique?Medium55How does a BA adapt communication when a project involves both business and technical stakeholders i...Medium56What is the purpose of 'pre-reading materials' before a requirements meeting?Easy57How does 'social media' and digital collaboration change stakeholder communication in modern project...Hard58What is 'negotiation' as a BA communication skill and when is it used?Medium59What is 'executive summary' format and when should a BA use it?Easy60What is 'conflict resolution facilitation' and how does a BA use it during requirements workshops?Medium61What is 'communication audit' in a project context and when might a BA recommend one?Hard62How does 'active silence' function as a BA communication technique during elicitation?Medium63What is the key principle behind 'tailoring' stakeholder communication?Easy64What is 'feedback loop' in the context of stakeholder communication and why is it essential?Medium65A BA on a global project notices that some stakeholders consistently provide vague, non-committal fe...Hard66What is the role of 'meeting facilitation skills' for a business analyst?Easy67What is the difference between 'informing' and 'involving' stakeholders in BA communication strategy...Medium
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