PMP Practice: Use a network to implement solutions to remove impediments

Zara leads a hybrid project at Productive Mayhem Inc developing a sustainability tracking mobile app. The development team follows two-week sprints with continuous stakeholder feedback loops. During sprint planning, the team identifies that they cannot proceed with the carbon offset calculator feature because the finance department has not yet provided the required API access credentials. The team has requested these credentials twice over the past three weeks. The finance director, Marcus, reports to a different VP and has expressed concerns about data security to other stakeholders but has not responded directly to the team's requests. The team's velocity will drop significantly if this blocker is not resolved before the sprint begins in two days.