PMP Practice: Promote the Shared Vision

Gemma Castellano is managing a 14-month infrastructure upgrade project for Colossal Wombat Labs, a regional shipping company. During the project kickoff meeting, two key stakeholders present conflicting visions. The Chief Operations Officer, Jamal Torres, emphasizes that the project must prioritize speed and minimal disruption to daily operations, even if it means accepting some technical compromises. The Chief Technology Officer, Shen Wei, insists the project must establish a robust, future-proof architecture that will support growth over the next decade, regardless of short-term operational friction. Both executives are equally influential in the organization, and their teams are already aligning behind their respective leaders' viewpoints. The project charter defines success as 'modernizing logistics infrastructure to support current operations and future scalability,' but does not specify trade-off priorities. Mika notices that team members are uncertain about which direction to follow. What should Gemma do to establish a unified project vision?