PMP Practice: Define Scope

Sevda Aliyeva-Hasanov is leading a project at Nexus Flare Consulting to develop a customer-facing AI chatbot for personalized wellness recommendations. The executive sponsor wants a comprehensive feature list and delivery timeline locked in before development begins. However, the product owner has identified significant uncertainty around customer preferences and regulatory requirements for AI-driven health advice, which are evolving rapidly. The technology team has highlighted that emerging AI capabilities could dramatically change what's feasible within the six-month window. The sponsor insists on a detailed scope baseline before authorizing the full project budget. What approach should Sevda recommend to best manage scope development for this project?