PMPHard
PMP Practice: Determine training options based on training needs
Karim Bazargan-Tehrani is managing a complex infrastructure upgrade for Saffron Thunderbolt Inc, which requires implementing new warehouse management software across 12 distribution centers. The project plan includes mandatory four-day on-site training sessions for warehouse supervisors at each location. Three weeks before the first scheduled training, the VP of Operations, Marcus Delacroix, pushes back strongly, stating that pulling supervisors off the floor for four consecutive days will create unacceptable operational disruptions during peak shipping season. He proposes having supervisors watch recorded training videos during their shifts instead. Karim's training needs assessment clearly identified that supervisors require hands-on system practice and peer collaboration to achieve competency. The training vendor has confirmed that self-paced video learning alone will not prepare supervisors to manage the transition effectively. However, Marcus controls budget approval for the next project phase and has significant influence with the sponsor. What should Karim do?
Key Concept
This question covers Determine training options based on training needs under Ensure Team Members/Stakeholders Are Adequately Trained (People).
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