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PMP Practice: Confirm communication is understood and feedback is received
Joaquín Herrera-Bautista is managing a complex infrastructure project for Emerald Sloth Technologies involving the deployment of automated warehouse systems across twelve distribution centers. The project has 47 stakeholders spanning operations managers, IT specialists, union representatives, and executive sponsors. Three months into the nine-month project, the VP of Operations requests daily detailed status reports including resource utilization, technical specifications, and risk metrics because two distribution centers experienced minor integration issues last week. The operations managers at each site are requesting weekly video calls to discuss implementation details. The executive sponsor prefers monthly high-level dashboards and has explicitly stated that frequent updates create unnecessary alarm among board members. The communications management plan currently specifies weekly status reports to all stakeholders and bi-weekly steering committee meetings. Joaquín has confirmed that the recent integration issues were resolved and documented, and the project remains on schedule and within budget. The project team is already spending 18 hours per week on status reporting activities. What should Joaquín do to address these conflicting communication requests?
Key Concept
This question covers Confirm communication is understood and feedback is received under Manage Communications (Process).
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