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PMP Practice: Apply emotional intelligence to promote resolution

Chidera Nwosu is leading a hybrid project to develop a mobile app for Sabai Sabai Digital, a wellness tech startup. The marketing director wants frequent feature releases to gather user feedback and build buzz, while the compliance officer insists on thorough testing cycles before any release due to health data privacy regulations. The two stakeholders have begun openly disagreeing in project meetings, with the compliance officer recently stating that marketing is 'reckless' and the marketing director calling compliance 'obstructionist.' Team morale is declining as members feel caught between the two executives. What should Chidera do to address this conflict?

Key Concept

This question covers Apply emotional intelligence to promote resolution under Manage Conflict (People).

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