CAPMHard
CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques
A project manager is investigating why a critical deliverable was late. The investigation reveals the following chain: the deliverable was late because a developer was unavailable; the developer was unavailable because she was reassigned; she was reassigned because another project had a staffing emergency; that emergency occurred because the resource plan was not shared across projects. According to the 5 Whys analysis, what is the ROOT CAUSE of the late deliverable?
Key Concept
This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).
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