Manage Team
Manage Team is the process of tracking team member performance, providing feedback, resolving issues, and managing team changes to optimize project performance.
Explanation
Manage Team involves observing team behavior, managing conflict, resolving issues, and appraising team member performance. This process requires a combination of management and leadership skills, including communication, conflict management, negotiation, and influencing. The project manager must be sensitive to both the willingness and ability of team members to perform their work.\n\nKey tools and techniques include interpersonal and team skills (conflict management, decision-making, emotional intelligence, influencing, and leadership) and the project management information system. The project manager relies on observation and conversation to stay in touch with the work and attitudes of team members.\n\nOutputs include change requests and updates to the project management plan, project documents (such as the issue log, lessons learned register, and project team assignments), and enterprise environmental factors. This process is performed throughout the project and is part of the Executing process group.
Key Points
- •Tracks performance and provides feedback to team members
- •Resolves conflicts and manages team changes
- •Part of the Executing process group
- •Relies heavily on interpersonal skills including emotional intelligence
Exam Tip
Manage Team is in the Executing process group, not Monitoring & Controlling. Conflict resolution, performance appraisals, and issue resolution happen here.
Frequently Asked Questions
Related Topics
Develop Team
Develop Team is the process of improving competencies, team member interaction, and the overall team environment to enhance project performance.
Conflict Management
Conflict management is the practice of identifying and handling conflicts in a timely, constructive manner to minimize negative impacts and leverage disagreement for improved outcomes.
Emotional Intelligence
Emotional intelligence (EI) is the ability to recognize, understand, and manage your own emotions and to recognize, understand, and influence the emotions of others.
Manage Stakeholder Engagement
Manage Stakeholder Engagement is the process of communicating and working with stakeholders to meet their needs and expectations, address issues, and foster appropriate stakeholder involvement.
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