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PMPCAPM

Plan Stakeholder Engagement

Plan Stakeholder Engagement is the process of developing approaches to involve project stakeholders based on their needs, expectations, interests, and potential impact on the project.

Explanation

This Planning process uses the stakeholder register, project management plan components, project documents, and enterprise environmental factors as inputs. The project manager analyzes each stakeholder's current and desired engagement levels, then develops strategies to close any gaps between the two.

Key tools include expert judgment, data gathering (benchmarking), data analysis (assumption and constraint analysis, root cause analysis), decision making, and data representation techniques such as the stakeholder engagement assessment matrix. The process also considers organizational culture, political climate, and governance frameworks.

The primary output is the stakeholder engagement plan, which documents the strategies and actions required to promote productive involvement of stakeholders. In agile projects, stakeholder engagement planning is revisited frequently, often at iteration boundaries, to adapt to changing stakeholder needs.

Key Points

  • Belongs to the Planning Process Group within Stakeholder Management
  • Analyzes gaps between current and desired engagement levels
  • Produces the stakeholder engagement plan
  • Should account for organizational politics and cultural factors

Exam Tip

The exam distinguishes between the process (Plan Stakeholder Engagement) and its output (the stakeholder engagement plan). Make sure you know which is which.

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