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PMPCAPM

Stakeholder Analysis

Stakeholder analysis is a technique for systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project.

Explanation

Stakeholder analysis typically involves identifying all potential stakeholders, analyzing their potential impact or support, and assessing how key stakeholders are likely to react in various situations. This analysis helps the project manager develop appropriate strategies for engaging each stakeholder effectively.

Common models used during stakeholder analysis include the power/interest grid, power/influence grid, influence/impact grid, and the salience model. These models help prioritize stakeholders and determine the level of engagement required. The analysis may also consider direction of influence (upward, downward, outward, sideward).

The results of stakeholder analysis feed directly into the stakeholder register and inform the stakeholder engagement plan. The analysis should be revisited as the project progresses because stakeholder attitudes and influence levels can shift across project phases.

Key Points

  • Uses models like power/interest grid, salience model, and influence/impact grid
  • Helps prioritize stakeholders and determine engagement strategies
  • Results are documented in the stakeholder register
  • Should be revisited as stakeholder dynamics change over time

Exam Tip

Expect questions asking which analysis model is most appropriate for a given scenario. Know the differences between power/interest, power/influence, and salience models.

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